Re: [Full-disclosure] Security Contact at ESRI GIS?

["KF (lists)" <kf_lists@xxxxxxxxxxxxxxxxxxx>]

ESRI support typically does not speak to people unless you have a support 
contract. Historically they can be hard to contact even as a Site License 
admin. 
Let me know if you need any help. 
-KF

On Dec 3, 2010, at 12:18 PM, Thor (Hammer of God) wrote:

> Jump through hoops?  The customer service link is a simple submit form.   It 
> also has a phone number.  It also has a "customer feedback" submit form.  No 
> "acceptance of terms" required (not that it would matter anyway).  And I 
> think you completely understand what my point is... :)
> 
> t
> 
> -----Original Message-----
> From: Jeffrey Walton [mailto:noloader@xxxxxxxxx] 
> Sent: Friday, December 03, 2010 9:11 AM
> To: Thor (Hammer of God)
> Cc: StenoPlasma@xxxxxxxxxxxxxxxxxxxxxx; full-disclosure@xxxxxxxxxxxxxxxxx
> Subject: Re: [Full-disclosure] Security Contact at ESRI GIS?
> 
> On Fri, Dec 3, 2010 at 11:59 AM, Thor (Hammer of God) <thor@xxxxxxxxxxxxxxx> 
> wrote:
>> Have you the "Contact Us" section on the website?   They have links to 
>> both customer service and technical support.  That might be a good 
>> place to start.
> Using the website (and hence their web submittal forms) requires agreeing to 
> the company's terms of service. Email does not. Its a compelling reason not 
> to jump through the hoops to contact the company through the website.
> 
> _______________________________________________
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_______________________________________________
Full-Disclosure - We believe in it.
Charter: http://lists.grok.org.uk/full-disclosure-charter.html
Hosted and sponsored by Secunia - http://secunia.com/