Re: [Full-disclosure] Security contact at America Online for an AOL Instant Messenger issue?

[Kevin <kkadow@xxxxxxxxx>]

I found a blog by Justin, Chief Architect for AIM, sent email.

On 5/10/06, Juha-Matti Laurio <juha-matti.laurio@xxxxxxxx> wrote:
> It's worth of checking their Web pages first, there is AIM Security Central 
> located at
> http://www.aim.com/help_faq/security/faq.adp?aolp=
>
> "If you are aware of a security problem with AIM, please click <<here>> to report 
> it."
>
> Goes to
> http://www.aim.com/help_faq/report_form.adp?topic=security
> No registration needed, please select 'SECURITY ISSUE' from the Select Topic 
> drop down menu.

So far I've found about four different web forms, including the above,
all of which have this text at the end of the page:

"Check this checkbox to indicate that you understand this is not a
place to get support, and that you will not receive a reply to the
information you entered above.  You may not submit a bug report unless
you check this box. If you need help solving a problem, please visit
our FAQ page instead."

In my experience, historically it has been all but impossible to get
*any* response from AOL.

Kevin

_______________________________________________
Full-Disclosure - We believe in it.
Charter: http://lists.grok.org.uk/full-disclosure-charter.html
Hosted and sponsored by Secunia - http://secunia.com/