On Fri, 13 May 2005 10:31:37 BST, imipak said: > management functions inside Windows. But it will add a more powerful > firewall, ongoing antivirus protection, and the right to get a live > support person on the phone without paying extra, the company said. So they sell you a firewall that arguably should have been bundled, A/V software to plug the design holes in their product, and the ability to get support without paying *again* over and above your support contract. In other words, the market for products and services to fix the problems in their base product has gotten so large that they can't resist the temptation to cash in. If Microsoft didn't fix the basic design issues when *other* companies were making a $10B/yr market in A/V software, why should they fix the issues *now*, when they stand to make another few $B/year in the add-on market?
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