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[Full-Disclosure] [Fwd: Caveat Emptor: Verizon's email service and ol 'live' customersupport challenges] 

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Observations from a Verizon customer (emphasis is mine):<br>
<br>
-------- Original Message --------<br>
<pre>&gt;
&gt;Recently switched to Verizon's dsl service. Following experience should be 
&gt;noted by present and prospective Verizon email users.
&gt;
&gt;Today, after returning from a 2 day weekend away from downloading email 
&gt;from the server, got a warning mesage that my inbox (which holds 30 meg!) 
&gt;was close to being full.
&gt;
&gt;Reason: my 'spam filter box' -- which I had disabled as it is useless 
&gt;--  held 24 meg! of mail (basically copies of my inbox). As my 'spam 
&gt;filter box' which is supposed to automatically be cleaned out every 2 days 
&gt;has not yet been cleared, I was close to my limit. As I get about 130 spam 
&gt;messages every 12 hours! such double counting of incoming messages by 
&gt;Verizon can quickly fill up most user's inbox and start bouncing messages.
&gt;
&gt;The warning suggested that I go to Verizon's web based email 
&gt;(netmail.verizon.net) to delete unwanted messages. I did that.
&gt;
&gt;What I found when I went there was not comforting.
&gt;
&gt;<span style="font-weight: bold;">Unlike Yahoo, and other popular web based email providers, Verizon does </span>
<span style="font-weight: bold;">&gt;not provide a 'secure' sign in option to its web based email system. Nor </span>
<span style="font-weight: bold;">&gt;is its sign in automatically encrypted. Such ommision is hardly consonant </span>
<span style="font-weight: bold;">&gt;with Verizon's publicly stated concern for the privacy and online security </span>
<span style="font-weight: bold;">&gt;of its users.</span>
&gt;

ahp

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