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[security bulletin] HPSBPI02698 SSRT100404 rev.2 - HP Easy Printer Care Software Running on Windows, Remote Execution of Arbitrary Code

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SUPPORT COMMUNICATION - SECURITY BULLETIN

Document ID: c02949847
Version: 2

HPSBPI02698 SSRT100404 rev.2 - HP Easy Printer Care Software Running on 
Windows, Remote Execution of Arbitrary Code

NOTICE: The information in this Security Bulletin should be acted upon as soon 
as possible.

Release Date: 2012-01-11
Last Updated: 2012-01-11

Potential Security Impact: Remote execution of arbitrary code

Source: Hewlett-Packard Company, HP Software Security Response Team

VULNERABILITY SUMMARY
A potential security vulnerability has been identified with HP Easy Printer 
Care Software Running on Windows. The vulnerability can be remotely exploited 
to write arbitrary files to the system and execute them via the browser.

References: CVE-2011-2404 , ZDI-CAN-1092, CVE-2011-4786, ZDI-CAN-1093, 
CVE-2011-4787, ZDI-CAN-1117

SUPPORTED SOFTWARE VERSIONS*: ONLY impacted versions are listed.
HP Easy Printer Care Software v2.5 and earlier for Windows XP and Vista. This 
Windows software could be used in conjunction with the following Laser Jet and 
Color Laser Jet printer models:

Laser Jet P1005 / P1006 / P1007 / P1008
Laser Jet 1010 / 1012 / 1015
Laser Jet P1102 / P1102w
Laser Jet M1120 / M1120n
Laser Jet Pro M1132 / M1134 / M1136 / M1137 / M1138 / M1139
Laser Jet 1150
Laser Jet 1160
Laser Jet Pro M1212nf / M1213nf / N1214nfh / M1216nfh / M1217nfw / M1219nf
Laser Jet 1300
Laser Jet 1320
Laser Jet P1505
Laser Jet 2100
Laser Jet 2200
Laser Jet 2300 / 2300L
Laser Jet 2410 / 2420 / 2430
Laser Jet 3015 All-in-one
Laser Jet 3020/3030 All-in-one
Laser Jet 3050Z All-in-one
Laser Jet 3380 All-in-one
Laser Jet M3035mfp
Laser Jet 4000
Laser Jet 4050
Laser Jet 4100
Laser Jet 4100mfp
Laser Jet 4200 / 4240 / 4250
Laser Jet 4300 / 4350
Laser Jet M4345mfp
Laser Jet 4345mfp
Laser Jet 5000
Laser Jet M5035mfp
Laser Jet 5100
Laser Jet 5200 / Laser Jet 5200L
Laser Jet 8000
Laser Jet 8000mfp
Laser Jet 8100 / 8150
Laser Jet 9000
Laser Jet 9000mfp / 9000Lmfp
Laser Jet 9040 / 9050
Laser Jet 9040mfp / 9050mfp / 9055mfp / 9065mfp
Color Laser Jet CP 1215 / 1217
Color Laser Jet CP 1514n / 1515n / 1518ni
Color Laser Jet 2500
Color Laser Jet 2550
Color Laser Jet 2820 / 2840 All-in-one
Color Laser Jet 3000*
Color Laser Jet 3500 / 3550
Color Laser Jet 3600
Color Laser Jet 3700
Color Laser Jet 3800*
Color Laser Jet4500
Color Laser Jet 4550
Color Laser Jet 4600 / 4610 / 4650
Color Laser Jet 4700*
Color Laser Jet 4730mfp*
Color Laser Jet 5500 / 5550
Color Laser Jet 8500
Color Laser Jet 8550
Color Laser Jet 9500
Color Laser Jet 9500mfp

BACKGROUND

CVSS 2.0 Base Metrics
===========================================================
  Reference              Base Vector             Base Score
CVE-2011-2404    (AV:N/AC:L/Au:N/C:P/I:P/A:P)       7.5
CVE-2011-4786    (AV:N/AC:L/Au:N/C:P/I:P/A:P)       7.5
CVE-2011-4787    (AV:N/AC:L/Au:N/C:P/I:P/A:P)       7.5
===========================================================
             Information on CVSS is documented
            in HP Customer Notice: HPSN-2008-002

RESOLUTION

HP Easy Printer Care Software v2.5 and earlier for Windows XP and Vista is no 
longer available from HP. HP Easy Printer Care Software is no longer supported 
by HP.

HP Recommends this software be uninstalled from the system as soon as possible.

The HPTicketMgr.dll ActiveX control that is vulnerable is CLSID 
466576F3-19B6-4FF1-BD48-3E0E1BFB96E9, If the Easy PRinter Care software is not 
uninstalled, HP recommends setting the kill bit for the vulnerable ActiveX 
control Class identifier (CLSID) {466576F3-19B6-4FF1-BD48-3E0E1BFB96E9} . The 
kill bit is set by modifying the data value of the Compatibility Flags DWORD 
value for the CLSID of this ActiveX control to 0x00000400. This is explained in 
Microsoft's article KB240797 or subsequent. 
http://support.microsoft.com/kb/240797

HISTORY
Version:1 (rev.1) - 8 August 2011 Initial release
Version:2 (rev.2) - 11 Jan 2012 Added additional ZDI issues impacted in Easy 
Printer Care

Third Party Security Patches: Third party security patches that are to be 
installed on systems running HP software products should be applied in 
accordance with the customer's patch management policy.

Support: For issues about implementing the recommendations of this Security 
Bulletin, contact normal HP Services support channel.  For other issues about 
the content of this Security Bulletin, send e-mail to security-alert@xxxxxxx

Report: To report a potential security vulnerability with any HP supported 
product, send Email to: security-alert@xxxxxx

Subscribe: To initiate a subscription to receive future HP Security Bulletin 
alerts via Email: 
http://h41183.www4.hp.com/signup_alerts.php?jumpid=hpsc_secbulletins

Security Bulletin List: A list of HP Security Bulletins, updated periodically, 
is contained in HP Security Notice HPSN-2011-001: 
https://h20566.www2.hp.com/portal/site/hpsc/public/kb/docDisplay/?docId=emr_na-c02964430

Security Bulletin Archive: A list of recently released Security Bulletins is 
available here: 
http://h20566.www2.hp.com/portal/site/hpsc/public/kb/secBullArchive/

Software Product Category: The Software Product Category is represented in the 
title by the two characters following HPSB.

3C = 3COM
3P = 3rd Party Software
GN = HP General Software
HF = HP Hardware and Firmware
MP = MPE/iX
MU = Multi-Platform Software
NS = NonStop Servers
OV = OpenVMS
PI = Printing and Imaging
PV = ProCurve
ST = Storage Software
TU = Tru64 UNIX
UX = HP-UX

Copyright 2012 Hewlett-Packard Development Company, L.P.
Hewlett-Packard Company shall not be liable for technical or editorial errors 
or omissions contained herein. The information provided is provided "as is" 
without warranty of any kind. To the extent permitted by law, neither HP or its 
affiliates, subcontractors or suppliers will be liable for incidental,special 
or consequential damages including downtime cost; lost profits;damages relating 
to the procurement of substitute products or services; or damages for loss of 
data, or software restoration. The information in this document is subject to 
change without notice. Hewlett-Packard Company and the names of Hewlett-Packard 
products referenced herein are trademarks of Hewlett-Packard Company in the 
United States and other countries. Other product and company names mentioned 
herein may be trademarks of their respective owners.
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