ESA-2011-007: EMC Avamar sensitive information disclosure vulnerability

[<Security_Alert@xxxxxxx>]

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ESA-2011-007: EMC Avamar sensitive information disclosure vulnerability.


EMC Identifier: ESA-2011-007


CVE Identifier: CVE-2011-0442


Severity Rating: CVSS v2 Base Score: 8.5 (AV:N/AC:M/Au:S/C:C/I:C/A:C)


Affected products:
EMC Avamar 5.0.0-407 and later but prior to 5.0.4 (v5.0 SP4)


Vulnerability Summary:
A vulnerability exists in EMC Avamar in which sensitive customer information 
may be exposed in EMC service requests and internal customer emails.


Vulnerability Details:
EMC Avamar utilizes an internally developed service utility which can 
potentially transmit customer sensitive information in clear text for certain 
events to other EMC internal systems as part of normal operations. Also, emails 
configured to be sent by the customer to notify about these events, may also 
potentially contain sensitive information.


Problem Resolution:
The following EMC Avamar products contain resolution to this issue:


? EMC Avamar 5.0.0-407 and later but prior to 5.0.4 (v5.0 SP4) with hotfix 
24753 applied
? EMC Avamar 5.0 SP4


EMC strongly recommends all customers apply the hotfix or upgrade to Avamar 
Version 5.0 SP4, which contain the resolution to this issue, at the earliest 
opportunity.


Link to remedies:
For the location of the hotfix and installation instructions please see KB 
article esg119233. To upgrade the Avamar server to v5.0 SP4 please contact 
Avamar Customer Support to schedule an upgrade.


For explanation of Severity Ratings, refer to EMC Knowledgebase solution 
emc218831. EMC recommends that all customers take into account both the base 
score and any relevant temporal and environmental scores, which may impact the 
potential severity associated with particular security vulnerability.


EMC Corporation distributes EMC Security Advisories in order to bring to the 
attention of users of the affected EMC products important security information. 
EMC recommends all users determine the applicability of this information to 
their individual situations and take appropriate action. The information set 
forth herein is provided "as is" without warranty of any kind. EMC disclaims 
all warranties, either express or implied, including the warranties of 
merchantability, fitness for a particular purpose, title and non-infringement. 
In no event shall EMC or its suppliers be liable for any damages whatsoever 
including direct, indirect, incidental, consequential, loss of business profits 
or special damages, even if EMC or its suppliers have been advised of the 
possibility of such damages. Some states do not allow the exclusion or 
limitation of liability for consequential or incidental damages so the 
foregoing limitation may not apply.

EMC Product Security Response Center
Security_Alert@xxxxxxx
http://www.emc.com/contact-us/contact/product-security-response-center.htm

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